What our cleints are saying ...

Dear Management and Staff,
Shona and I would like to say a big thank you for hosting Matthew and Melanie’s wedding on 2nd August. We all had a wonderful time, your venue was perfect and the day went smoothly from start to finish. Your attention to detail whilst making sure that the focus was on the bride and groom was professional and sensitive. We have had nothing but very positive feedback. Food and wine was excellent and all your little touches added to the enjoyment of the day. The flamed olives were wonderful ! You all clearly love your work! Be assured that we will be good advocates for your function centre and I hope that we get the opportunity to experience another function there in the near future.
Best regards,
Alistair and Shona Sim
Dear Lino and Joanna,
This is to thank you both for the well organised reception. The guests are still telling us what a great time they had. The setting, the food and drinks, the hospitality and the proceedings were simply magic. You organise weddings every week, but you did make us feel special. Joanna and Lino you have worked hard and so have your staff. It was service with a genuine smile.
Thank you.
Louis and Elizabeth Carvalho
Dear Lino and Joanna,
We were very happy to hear of your win! (best reception venue ABIA awards) It is an extraordinary achievement for you and your team. Everyone at Villa Rosa certainly deserves to be recognised for their efforts. Thank you for making our most important night (wedding reception) so pleasant and memorable as I am sure you have done to many other grateful couples. Once again, congratulations!!
Peter and Mila Charalambous who celebrated their wedding on 29th July at your fine establishment.
Dear Lino and Joanna,
We attended a wedding reception on the 28th of October at Villa Rosa. We were the guests on table 11. We just want to commend Clem on his wonderful customer service he provided us on that night. He was attentive, friendly, approachable, pro active, and had built good rapport with us. His service stood out and I don't think that it should go un-noticed. We believe that Clem is an asset to your company as he has given us a wonderful dining experience in comparison to many of the other functions we have attended. With so many people to serve in these events it is easy to be treated as a number, but Clem still showed great customer service under these pressures. Many places have 5 star appearances but the service does not meet the expectations that guests have. I believe that the service the staff gives to the guests truly adds to the star value of the venue. Please forward out gratitude to Clem on his job well done.
Wella & Marlon Ramones

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